Privacy Policy

Who we are

My name is Ozzy Graf and my website address is: http://www.ozracing.biz. My contact details can be found here.

What personal data we collect and why we collect it

Booking and Registration forms

Personal information submitted via the registration and booking forms is retained in WordPress, and is also manually transferred to our invoicing system for invoicing purposes only. Your personal data is not shared with third parties, nor is it used for marketing purposes.

This information is required for insurance and record-keeping purposes therefore we cannot accept bookings until this information is supplied.

Personal information submitted via our previous booking system, Setmore, have been retained in our Setmore account. The Setmore Privacy Policy is available here.

Contact forms

Information submitted via a contact form, including name, phone number, and email address, is retained for up to one year for customer service purposes only. Your personal data is not shared with third parties, nor is it used for marketing purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Google Analytics is installed on this site, however we only use aggregated data reports and no individual user data is collected.

We use the AWStats tool to analyse non-identifying data about visits and links to this website. More information is available on the AWStats website here.

We use the Wordfence security plugin which collects non-identifying data about all visits to our pages. More information is available on the Wordfence Privacy Policy page.

Who we share your data with

Your personal data is not shared with anyone and is only visible to us.

How long we retain your data

Personal information submitted via our booking system is automatically retained in WordPress (or in the previous Setmore booking system) indefinitely.

Customer information submitted via registration and booking forms or email is retained indefinitely in our invoicing system for invoicing, customer service and record-keeping purposes.

Copies of all invoices are also kept securely on file for 7 years for tax purposes.

Contact form entries are kept for up to one year.

What rights you have over your data

If you are a current or previous customer of Ozzy Graf, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, tax, legal, or security purposes.

You can delete your information from this website by logging into your account and clicking “Settings”, “Delete Account”.

Where we send your data

Data related to customer BMW motorcycles, including VIN/Chassis number and description of work performed, is submitted to the BMW Germany server for future possible warranty claims.

Our contact information

If you have any privacy or security concerns, please contact us.